STUDENTS VIEWPOINTS ABOUT QUALITY OF EDUCATIONAL HEALTH-CARE AT ARAK UNIVERSITY OF MEDICAL SCIENCES IN 2009

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CHANGYZI ASHTIYANI S.; SHAMSI M.

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Journal: Journal of Research in Medical Education Year:2011 | Volume:3 | Issue:1 Page(s): 17-26

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Title

STUDENTS VIEWPOINTS ABOUT QUALITY OF EDUCATIONAL HEALTH-CARE AT ARAK UNIVERSITY OF MEDICAL SCIENCES IN 2009

Author(s)

CHANGYZI ASHTIYANI S. | SHAMSI M. | Issue Writer Certificate

Keywords

QUALITYQ2

EDUCATIONAL SERVICESQ2

STUDENTQ2

Abstract

Introduction: Assessing of educational gap in QUALITY of health-care and followed by adopting ways to reduce or eliminate the gap is the first essential step in developing training programs. being aware of the status of QUALITY educational health-care at the Arak University of medical sciences that is considered as the second type of university can be the basis for planning and improving the QUALITY of educational health-care in other universities. So this study, in order to assessing and determining QUALITY of educational health-care from the perspective of medical STUDENTs, has undertaken.Methods: This is a cross-sectional and analytical study which 400 STUDENTs of Arak university of medical sciences was attended. Data were collected by using of service QUALITY instrument in two stages, conception of the current situation and perception of the ideal situation. Finally data were analysed by using paired t-tests and Chi-square and one way ANOVA. Results: Based on STUDENTs perceptions in five section of health-care QUALITY, gap existed, and most of the gap in QUALITY assurance (-28.7) was observed and then respectively respond to the order (-26.3), confidence (-23.3), physical (-22) and the lowest in empathy (-19.6). Statistically, there was significant differences among different dimensions of gap in QUALITY of education (P<0.001). also, gap in current services of responese and assurane was higher than in medical STUDENTs (P<0.05).Conclusion: Findings indicated that current services don't meet STUDENTs expectations so it is suggested to organize educational workshops in how to increase services and communication skills for staff in terms of significant differences in QUALITY of five above mentioned fields, and considering these differences when resources are allocated.

Cites

The Perceptions of Students toward the Quality of Educational Services at Zahedan University of Medical Sciences, Based on the SERVQUAL Model during the Academic Year 2017-2018

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APA: Copy

CHANGYZI ASHTIYANI, S., & SHAMSI, M.. (2011). STUDENTS VIEWPOINTS ABOUT QUALITY OF EDUCATIONAL HEALTH-CARE AT ARAK UNIVERSITY OF MEDICAL SCIENCES IN 2009. RESEARCH IN MEDICAL EDUCATION, 3(1), 17-26. SID. https://sid.ir/paper/244487/en

Vancouver: Copy

CHANGYZI ASHTIYANI S., SHAMSI M.. STUDENTS VIEWPOINTS ABOUT QUALITY OF EDUCATIONAL HEALTH-CARE AT ARAK UNIVERSITY OF MEDICAL SCIENCES IN 2009. RESEARCH IN MEDICAL EDUCATION[Internet]. 2011;3(1):17-26. Available from: https://sid.ir/paper/244487/en

IEEE: Copy

S. CHANGYZI ASHTIYANI, and M. SHAMSI, “STUDENTS VIEWPOINTS ABOUT QUALITY OF EDUCATIONAL HEALTH-CARE AT ARAK UNIVERSITY OF MEDICAL SCIENCES IN 2009,” RESEARCH IN MEDICAL EDUCATION, vol. 3, no. 1, pp. 17–26, 2011, [Online]. Available: https://sid.ir/paper/244487/en

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