FORMATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS BASED ON PUBLIC SERVICE MOTIVATION, SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT (CASE: PUBLIC BANK EMPLOYEES KERMAN CITY)

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HAMIDIZADEH ALI; RASHID ALI A.; SOLTANINEJAD NIMA

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Journal: Social capital Management Year:2016 | Volume:3 | Issue:2 Page(s): 233-250

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Information Journal Paper

Title

FORMATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS BASED ON PUBLIC SERVICE MOTIVATION, SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT (CASE: PUBLIC BANK EMPLOYEES KERMAN CITY)

Author(s)

HAMIDIZADEH ALI | RASHID ALI A. | SOLTANINEJAD NIMA | Issue Writer Certificate

Keywords

ORGANIZATIONAL CITIZENSHIP BEHAVIOR

ORGANIZATIONAL COMMITMENT

PUBLIC SERVICEMOTIVATION

SOCIAL CAPITAL

Abstract

Public service motivation created to show people's motivation to join the public sector. Theaim of this study was caused by the formation of ORGANIZATIONAL CITIZENSHIP BEHAVIOR basedon service public motivation, SOCIAL CAPITAL and ORGANIZATIONAL COMMITMENT. The researchmethod is descriptive-correlation and path analysis. The study population included allemployees of state-owned banks Kerman is from this community sample of 220 persons. Four questionnaires to collect data service-oriented motivation, organizational citizenshipbehavior, SOCIAL CAPITAL and ORGANIZATIONAL COMMITMENT is employed. To determine thevalidity of confirmatory factor analysis was performed. And to evaluate the reliability ofCronbach's alpha coefficient was calculated, the coefficient for the questionnairerespectively, 0. 89, 0. 89, 0. 91 and 0. 91 were fulfilled. The data collected were analyzed withstatistical software SPSS and Amos. The results showed that service-oriented motivation, ORGANIZATIONAL COMMITMENT, ORGANIZATIONAL CITIZENSHIP BEHAVIOR and SOCIAL CAPITALinfluences. The impact of SOCIAL CAPITAL on ORGANIZATIONAL CITIZENSHIP BEHAVIOR andorganizational commitment and ORGANIZATIONAL COMMITMENT on organizational citizenshipbehavior had a significant impact. 􀀃

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APA: Copy

HAMIDIZADEH, ALI, RASHID, ALI A., & SOLTANINEJAD, NIMA. (2016). FORMATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS BASED ON PUBLIC SERVICE MOTIVATION, SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT (CASE: PUBLIC BANK EMPLOYEES KERMAN CITY). SOCIAL CAPITAL MANAGEMENT, 3(2 ), 233-250. SID. https://sid.ir/paper/266960/en

Vancouver: Copy

HAMIDIZADEH ALI, RASHID ALI A., SOLTANINEJAD NIMA. FORMATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS BASED ON PUBLIC SERVICE MOTIVATION, SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT (CASE: PUBLIC BANK EMPLOYEES KERMAN CITY). SOCIAL CAPITAL MANAGEMENT[Internet]. 2016;3(2 ):233-250. Available from: https://sid.ir/paper/266960/en

IEEE: Copy

ALI HAMIDIZADEH, ALI A. RASHID, and NIMA SOLTANINEJAD, “FORMATION OF ORGANIZATIONAL CITIZENSHIP BEHAVIORS BASED ON PUBLIC SERVICE MOTIVATION, SOCIAL CAPITAL AND ORGANIZATIONAL COMMITMENT (CASE: PUBLIC BANK EMPLOYEES KERMAN CITY),” SOCIAL CAPITAL MANAGEMENT, vol. 3, no. 2 , pp. 233–250, 2016, [Online]. Available: https://sid.ir/paper/266960/en

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