RELATIONSHIP BETWEEN CORPORATE REPUTATION AND CUSTOMER LOYALTY ON NIGERIAN FOOD AND BEVERAGES INDUSTRY: PLS APPROACH

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GORONDUTSE A.H.; HILMAN H.; NASIDI M.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH Year:2014 | Volume:4 | Issue:2 Page(s): 125-136

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Title

RELATIONSHIP BETWEEN CORPORATE REPUTATION AND CUSTOMER LOYALTY ON NIGERIAN FOOD AND BEVERAGES INDUSTRY: PLS APPROACH

Author(s)

GORONDUTSE A.H. | HILMAN H. | NASIDI M. | Issue Writer Certificate

Keywords

CORPORATE REPUTATION

CUSTOMER LOYALTY

FOOD AND BEVERAGES

PLS AND NIGERIA

Abstract

This study used the partial least squares (PLS) approach to examine the effect of CORPORATE REPUTATION on the CUSTOMER LOYALTY of the FOOD AND BEVERAGES Industry in Nigeria. The data for this study were collected from the customers in Kano State Nigeria. Out of 250 distributed questionnaires, 212 usable questionnaires were returned. Before examining the effect of CORPORATE REPUTATION on the CUSTOMER LOYALTY of FOOD AND BEVERAGES Industries, the validity and reliability of the measurement, outer, model was investigated and confirmed in line with the standardized reporting style of PLS structural equation modeling. The results of the study concerning to the impact of CORPORATE REPUTATION on the CUSTOMER LOYALTY of FOOD AND BEVERAGES Industries was confirmed in line with the premises of the theory of planned behavior that looks intention could be the best determinant of an individual’s behavior. The last section of the study discusses the findings and provides further insights into the future research were also discussed.

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APA: Copy

GORONDUTSE, A.H., HILMAN, H., & NASIDI, M.. (2014). RELATIONSHIP BETWEEN CORPORATE REPUTATION AND CUSTOMER LOYALTY ON NIGERIAN FOOD AND BEVERAGES INDUSTRY: PLS APPROACH. INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, 4(2), 125-136. SID. https://sid.ir/paper/326820/en

Vancouver: Copy

GORONDUTSE A.H., HILMAN H., NASIDI M.. RELATIONSHIP BETWEEN CORPORATE REPUTATION AND CUSTOMER LOYALTY ON NIGERIAN FOOD AND BEVERAGES INDUSTRY: PLS APPROACH. INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH[Internet]. 2014;4(2):125-136. Available from: https://sid.ir/paper/326820/en

IEEE: Copy

A.H. GORONDUTSE, H. HILMAN, and M. NASIDI, “RELATIONSHIP BETWEEN CORPORATE REPUTATION AND CUSTOMER LOYALTY ON NIGERIAN FOOD AND BEVERAGES INDUSTRY: PLS APPROACH,” INTERNATIONAL JOURNAL OF MANAGEMENT AND BUSINESS RESEARCH, vol. 4, no. 2, pp. 125–136, 2014, [Online]. Available: https://sid.ir/paper/326820/en

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