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Title

Indicators of Organizational Resilience in Critical Sociotechnical Systems: A Qualitative Study for the Refinery Complex

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Abstract

 Background: Resilience engineering is a new approach for safety management. The purpose of this paper was to determine Indicators constructing Organizational Resilience as an important part of overall resilience. Methods: This was a Qualitative Study. The data collection method was semi-structured interviews as well as the discussion group method. The data were analyzed with conventional qualitative content analysis. Results: Overall, 232 primary codes were classified in 81 sub-Indicators and 11 Indicators. Eleven Indicators were as follows: management commitment, performance management system, flow of information/communication, involvement culture, error management system, education, preparedness, flexibility, innovation culture, change management, and human resource management. Conclusions: Refineries and other firms are recommended to evaluate the situation of any identified Indicators, therefore, they can promote the level of resilience by improving any Indicator.

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    APA: Copy

    JAFARI, MOHAMMAD JAVAD, JAFARI NODOUSHAN, REZA, SHIRALI, GHOLAM ABBAS, KHODAKARIM, SOHEILA, & KHADEMI ZARE, HASAN. (2018). Indicators of Organizational Resilience in Critical Sociotechnical Systems: A Qualitative Study for the Refinery Complex. HEALTH SCOPE, 7(3), 0-0. SID. https://sid.ir/paper/330461/en

    Vancouver: Copy

    JAFARI MOHAMMAD JAVAD, JAFARI NODOUSHAN REZA, SHIRALI GHOLAM ABBAS, KHODAKARIM SOHEILA, KHADEMI ZARE HASAN. Indicators of Organizational Resilience in Critical Sociotechnical Systems: A Qualitative Study for the Refinery Complex. HEALTH SCOPE[Internet]. 2018;7(3):0-0. Available from: https://sid.ir/paper/330461/en

    IEEE: Copy

    MOHAMMAD JAVAD JAFARI, REZA JAFARI NODOUSHAN, GHOLAM ABBAS SHIRALI, SOHEILA KHODAKARIM, and HASAN KHADEMI ZARE, “Indicators of Organizational Resilience in Critical Sociotechnical Systems: A Qualitative Study for the Refinery Complex,” HEALTH SCOPE, vol. 7, no. 3, pp. 0–0, 2018, [Online]. Available: https://sid.ir/paper/330461/en

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