The effect of organizational learning culture on job satisfaction and relationship quality with clients with mediator variable of organizational agility according to standpoints of staffs working in state hospitals in Ahwaz city

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Maarefi fatemeh; Zilaee Sara; Zaman Roskanak

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Journal: Razi Journal of Medical Sciences Year:2020 | Volume:27 | Issue:2 Page(s): 1-9

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Title

The effect of organizational learning culture on job satisfaction and relationship quality with clients with mediator variable of organizational agility according to standpoints of staffs working in state hospitals in Ahwaz city

Author(s)

Maarefi fatemeh | Zilaee Sara | Zaman Roskanak | Issue Writer Certificate

Keywords

Organizational learning cultureQ1

Relationship quality with clientsQ2

Job satisfactionQ1

Organizational agilityQ1

Abstract

Background: The purpose was to investigate the effect of Organizational learning culture on Job satisfaction and relationship quality with customer with mediator variable of Organizational agility in Governmental hospitals in Ahwaz city. Methods: The statistical population included all of staffs of governmental hospitals in Ahvaz city. A total of 370 people were chosen. The methodology of this research was survey administrated through a standard questionnaire. To study hypotheses, the Structural Equation Modeling Modeling and PLS software was used. Results: All hypotheses were confirmed in this study. The effect of Organizational learning culture on Job satisfaction, customer relationship quality and Organizational agility were 0. 512, 0. 506 and 0. 681, respectively. Also, the effect of Organizational agility on Job satisfaction and customer relationship quality were 0. 439 and 0. 484, respectively. The effect of the mediator variable was also confirmed. Conclusion: According to the results of the study, it is necessary to increase the Organizational learning culture as well as Organizational agility and remove barriers in order to increase employees' Job satisfaction and improve the quality of their relationship with clients.

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APA: Copy

Maarefi, fatemeh, Zilaee, Sara, & Zaman, Roskanak. (2020). The effect of organizational learning culture on job satisfaction and relationship quality with clients with mediator variable of organizational agility according to standpoints of staffs working in state hospitals in Ahwaz city. RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES), 27(2 ), 1-9. SID. https://sid.ir/paper/367690/en

Vancouver: Copy

Maarefi fatemeh, Zilaee Sara, Zaman Roskanak. The effect of organizational learning culture on job satisfaction and relationship quality with clients with mediator variable of organizational agility according to standpoints of staffs working in state hospitals in Ahwaz city. RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES)[Internet]. 2020;27(2 ):1-9. Available from: https://sid.ir/paper/367690/en

IEEE: Copy

fatemeh Maarefi, Sara Zilaee, and Roskanak Zaman, “The effect of organizational learning culture on job satisfaction and relationship quality with clients with mediator variable of organizational agility according to standpoints of staffs working in state hospitals in Ahwaz city,” RAZI JOURNAL OF MEDICAL SCIENCES (JOURNAL OF IRAN UNIVERSITY OF MEDICAL SCIENCES), vol. 27, no. 2 , pp. 1–9, 2020, [Online]. Available: https://sid.ir/paper/367690/en

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