Explain dimensions and modeling of the relationship between Tangible Factors of service quality and Behavioral Intentions of customers Case Study: Fitness Complexes of Tehran's Municipality

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MEMARI ZHALEH; AKBARI AKRAM; ASGHARI JAFAR ABADI MOHAMAD

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Journal: Sport Management Journal Year:2018 | Volume:10 | Issue:2 Page(s): 313-337

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Title

Explain dimensions and modeling of the relationship between Tangible Factors of service quality and Behavioral Intentions of customers Case Study: Fitness Complexes of Tehran's Municipality

Author(s)

MEMARI ZHALEH | AKBARI AKRAM | ASGHARI JAFAR ABADI MOHAMAD | Issue Writer Certificate

Keywords

behavioral intentionsQ1

customersQ2

sport gyms of Tehran MunicipalityQ1

tangible factors of service qualityQ1

Abstract

The aim of this study was to model the tangible factors of service quality and behavioral intentions of customers. The method was descriptive-survey. The sample consisted of 193 customers of the bodybuilding clubs in Tehran Municipality. 2 researcher-made questionnaires (44 and 9 items) were used. Their validity was confirmed by 5 sport management professors and their reliability was calculated as 0. 944 and 0. 872 (P

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APA: Copy

MEMARI, ZHALEH, AKBARI, AKRAM, & ASGHARI JAFAR ABADI, MOHAMAD. (2018). Explain dimensions and modeling of the relationship between Tangible Factors of service quality and Behavioral Intentions of customers Case Study: Fitness Complexes of Tehran's Municipality. SPORT MANAGEMENT (HARAKAT), 10(2 ), 313-337. SID. https://sid.ir/paper/377213/en

Vancouver: Copy

MEMARI ZHALEH, AKBARI AKRAM, ASGHARI JAFAR ABADI MOHAMAD. Explain dimensions and modeling of the relationship between Tangible Factors of service quality and Behavioral Intentions of customers Case Study: Fitness Complexes of Tehran's Municipality. SPORT MANAGEMENT (HARAKAT)[Internet]. 2018;10(2 ):313-337. Available from: https://sid.ir/paper/377213/en

IEEE: Copy

ZHALEH MEMARI, AKRAM AKBARI, and MOHAMAD ASGHARI JAFAR ABADI, “Explain dimensions and modeling of the relationship between Tangible Factors of service quality and Behavioral Intentions of customers Case Study: Fitness Complexes of Tehran's Municipality,” SPORT MANAGEMENT (HARAKAT), vol. 10, no. 2 , pp. 313–337, 2018, [Online]. Available: https://sid.ir/paper/377213/en

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