PATIENTS SATISFACTION FROM GENERAL PHYSICIANS AND IT'S DETERMINANTS IN QOM (2005-2006)

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HEYDARI AKRAM; SEYDI M.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Journal of Medical Council of Iran Year:2009 | Volume:26 | Issue:4 Page(s): 530-540

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Information Journal Paper

Title

PATIENTS SATISFACTION FROM GENERAL PHYSICIANS AND IT'S DETERMINANTS IN QOM (2005-2006)

Author(s)

HEYDARI AKRAM | SEYDI M. | Issue Writer Certificate

Keywords

SATISFACTIONQ2

PATIENTQ2

GENREAL PHYSICIANQ3

CLINICQ2

Abstract

Background: The present study was designed to evaluation of PATIENTs SATISFACTION and related factors from general practitioner in Qom.Methods: In a cross-sectional study sixty physicians were selected randomly by stratified sampling method. Twenty PATIENTs were selected for each physician that results in a sample of 1200 PATIENTs.SATISFACTION questionnaire completed for each participants by interview. Data were analyzed with SPSS.Findings: The results revealed that the overall rate of SATISFACTION is 88%. The most of SATISFACTION rate was from physician communication. DisSATISFACTION from visit time was more than other instances. We found a significant relationship between SATISFACTION and PATIENT age, education, marriage, job, relationship and physician age, gender, record of service, CLINIC type and activity time.Conclusion: In general PATIENTs were satisfied from their physicians, but recommended that physicians pay attention to related factors in this research.

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