A COMPARATIVE STUDY BETWEEN ISO 9000: 2000 AND TQM APPROACHES AND DEVELOPING A SUITABLE FOR THE IRANINA INDUSTRIES

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VALMOHAMMADI CH.; NAJMI M.; NOUR ALSANA R.

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Journal: MODARRES HUMAN SCIENCES Year:2005 | Volume:8 | Issue:(TOME 36) Page(s): 181-212

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Information Journal Paper

Title

A COMPARATIVE STUDY BETWEEN ISO 9000: 2000 AND TQM APPROACHES AND DEVELOPING A SUITABLE FOR THE IRANINA INDUSTRIES

Author(s)

VALMOHAMMADI CH. | NAJMI M. | NOUR ALSANA R. | Issue Writer Certificate

Keywords

ISO 9000 :2000Q4

TQMQ4

EFQMQ4

MBNQAQ4

CRITERIA AND SUB ـ CRITERIA OF TQMQ4

FACTOR ANALYSISQ4

Abstract

This paper discusses a comparative study between ISO 900:2000 standards and two groups of total quality management approaches, one proposed by different intelligents such as, Crosby, Deming, etc. and the other by two widely used quality awards namely EFQM and MBNQA.Based on this study seven criteria and their subـcriteria were identified which determines the differences and communalities between ISO 9000:2000 standards and also indicate that these standards comply with a total quality approach. Based on the comparative analysis conducted, two similar instruments in questionnaire with alike content were developed to measure the level of implemention of TQM in the organizations implementing TQM and to collect the views of quality experts respectively. Through statistical tests, reliability and validity including construct validity of the mentioned above instruments were approved by FACTOR ANALYSIS. Finally by analyzing the data collected from the two instruments a gap analysis aimed at identifying the differences between what is really done in the organizations and what quality experts believe that should be done was performed. The results of this research can help the organizations of the country in their efforts on implementing TQM.

Cites

PATHOLOGY AND DETERMINING THE CAUSES AND CONSTRAINTS OF STABILIZING THE MANAGEMENT SYSTEMS IN TABRIZ OIL REFINING FIRM

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APA: Copy

VALMOHAMMADI, CH., NAJMI, M., & NOUR ALSANA, R.. (2005). A COMPARATIVE STUDY BETWEEN ISO 9000: 2000 AND TQM APPROACHES AND DEVELOPING A SUITABLE FOR THE IRANINA INDUSTRIES. MODARRES HUMAN SCIENCES, 8((TOME 36)), 181-212. SID. https://sid.ir/paper/6860/en

Vancouver: Copy

VALMOHAMMADI CH., NAJMI M., NOUR ALSANA R.. A COMPARATIVE STUDY BETWEEN ISO 9000: 2000 AND TQM APPROACHES AND DEVELOPING A SUITABLE FOR THE IRANINA INDUSTRIES. MODARRES HUMAN SCIENCES[Internet]. 2005;8((TOME 36)):181-212. Available from: https://sid.ir/paper/6860/en

IEEE: Copy

CH. VALMOHAMMADI, M. NAJMI, and R. NOUR ALSANA, “A COMPARATIVE STUDY BETWEEN ISO 9000: 2000 AND TQM APPROACHES AND DEVELOPING A SUITABLE FOR THE IRANINA INDUSTRIES,” MODARRES HUMAN SCIENCES, vol. 8, no. (TOME 36), pp. 181–212, 2005, [Online]. Available: https://sid.ir/paper/6860/en

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