REVIEWING PATIENTS SATISFACTION OF PROVIDED SERVICES FOR THEM HOSPITALS SUBSIDIARY TO THE ARAK MEDICAL SCIENCES UNIVERSITY

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BAYATI AKRAM

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Journal: Journal of Arak University Medical Sciences Year:2001 | Volume:3 | Issue:4 (13) Page(s): 6-11

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Information Journal Paper

Title

REVIEWING PATIENTS SATISFACTION OF PROVIDED SERVICES FOR THEM HOSPITALS SUBSIDIARY TO THE ARAK MEDICAL SCIENCES UNIVERSITY

Author(s)

BAYATI AKRAM | Issue Writer Certificate

Keywords

PATIENTS SATISFACTIONQ4

HOSPITALIZEDQ4

HOSPITAL AND SERVICESQ3

Abstract

PATIENTS SATISFACTION is a concept that in medical care’s is very important today. Certainly, medical care’s provided for patients aren't in high quality in general. Present survey is an analytical - descriptive study with the purpose of determining satisfaction degree of HOSPITALIZED patients from provided services.The sampling was made by classified random method with appropriate allocation; 2400 HOSPITALIZED patients from all subsidiary hospitals which had. Been chosen by simple random method were subjected for this study.Study tools were some questionnaires consisting 87 questions in the field of provided services in different hospitals units that were completed by interviewing with patients. The data analyzed by T.tests statistical method, variance analysis, multiple averages, X2and central indications.The results indicate that there is a meaningful difference between satisfaction over age hospital in Amir kabir hospital, Taleghani-H hospital, Ashtian's hospital, Imam Sajjad hospital and Tafresh Valfajr hospital. In compair with satisfaction average several hospitals. Subsidiary to the Arak Medical Science University there is a statistical difference (P=0.04) and the more satisfaction is attributed to the Arak Amir Kabir Hospital. Between satisfactions average of training and treatment units there was no meaningful difference. Between the number of hospitalization times and the number satisfactions average there was a reverse relationship.By comparing between PATIENTS SATISFACTION average from similar units of several hospitals statistical tests show a difference between nursing and obstetrical units in hospitals (P<0.05) Also by comparing between of similar units in hospitals, satisfaction average of newborn units (P£0.04) and infants units P<0.05 was shown a meaningful difference. Consequently, patient’s satisfaction degree of hospitals was different that due to high capacity of nursing and midwifery cares, the major reason for this difference is difference in degree of expressing satisfaction with those units.

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APA: Copy

BAYATI, AKRAM. (2001). REVIEWING PATIENTS SATISFACTION OF PROVIDED SERVICES FOR THEM HOSPITALS SUBSIDIARY TO THE ARAK MEDICAL SCIENCES UNIVERSITY. ARAK MEDICAL UNIVERSITY JOURNAL (AMUJ), 3(4 (13)), 6-11. SID. https://sid.ir/paper/69267/en

Vancouver: Copy

BAYATI AKRAM. REVIEWING PATIENTS SATISFACTION OF PROVIDED SERVICES FOR THEM HOSPITALS SUBSIDIARY TO THE ARAK MEDICAL SCIENCES UNIVERSITY. ARAK MEDICAL UNIVERSITY JOURNAL (AMUJ)[Internet]. 2001;3(4 (13)):6-11. Available from: https://sid.ir/paper/69267/en

IEEE: Copy

AKRAM BAYATI, “REVIEWING PATIENTS SATISFACTION OF PROVIDED SERVICES FOR THEM HOSPITALS SUBSIDIARY TO THE ARAK MEDICAL SCIENCES UNIVERSITY,” ARAK MEDICAL UNIVERSITY JOURNAL (AMUJ), vol. 3, no. 4 (13), pp. 6–11, 2001, [Online]. Available: https://sid.ir/paper/69267/en

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