AN INVESTIGATION OF BURNOUT AMONG FEMALE STAFF AND LINE EMPLOYEES OF POST COMPANY OF THE ISLAMIC REPUBLIC OF IRAN

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SARLAK M.A.; TAGHEPOOR Z.; HABIBI F.

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Journal: MODIRIAT-E-FARDA Year:2008 | Volume:7 | Issue:19 Page(s): 76-86

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Title

AN INVESTIGATION OF BURNOUT AMONG FEMALE STAFF AND LINE EMPLOYEES OF POST COMPANY OF THE ISLAMIC REPUBLIC OF IRAN

Author(s)

SARLAK M.A. | TAGHEPOOR Z. | HABIBI F. | Issue Writer Certificate

Keywords

BURNOUTQ1

EMOTIONAL EXHAUSTIONQ3

DEPERSONALIZATIONQ2

STRESSORSQ3

TENSIONQ3

Abstract

Today women form some of the labor force and so are responsible for in and out of house duties. Naturally this group is more vulnerable to job dangers such as BURNOUT phenomenon. This study was going to find out if such a phenomenon existed among the Post female employees. Also this research searched for staff and line employees' differences in regard to the rate of BURNOUT. Meanwhile, some questions regarding their academic and job background, marital statue, the type of employment (contracted or official employment) and BURNOUT phenomenon were answered. Having collected the data through questionnaire responses, the data was analyzed by simple random way with the help of descriptive and inferential statistics, and these results were obtained. According to the result of major hypothesis, line employees' BURNOUT was significantly different on 0.05 level. In fact line employees' BURNOUT average was more than that of staff employees. In other words the employees dealing more with the customers and therefore are under the time-pressure while answering them were more vulnerable to BURNOUT. Also based on the result of the specific hypotheses there was a significant difference on 0.05 level between BURNOUT factors' (emotional exhaustion, DEPERSONALIZATION, and lack of personal accomplishment) scores of line and staff employees. In fact according to the one-way tests of BURNOUT factors, line employees' average wad more then that of staff employees. According to the research questions there was a strong negative relationship between BURNOUT and the academic background. On the other hand, there was a strong positive relationship between BURNOUT and marital statue. There was not found any relationship between BURNOUT and job background. Finally, there was a strong positive relationship between BURNOUT and the type of employment which showed that the employees with more job security were less exposed to BURNOUT. In the end according to the obtained results, these suggestions were offered: in order to reduce the rate of EMOTIONAL EXHAUSTION, there can be some programs such as break-time, and time to exercise, and to reduce the rate of DEPERSONALIZATION, there should be more attention to the employees' social needs such as making effective relationship among them and encouraging them and also having programs including making strong intimacy among them. Also other strategies to decrease the rate of BURNOUT may include attention toward employees' training and also toward the women's problems especially those with children, and finally providing both official and contracted employees with the same rate of salary and welfare.

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APA: Copy

SARLAK, M.A., TAGHEPOOR, Z., & HABIBI, F.. (2008). AN INVESTIGATION OF BURNOUT AMONG FEMALE STAFF AND LINE EMPLOYEES OF POST COMPANY OF THE ISLAMIC REPUBLIC OF IRAN. MODIRIAT-E-FARDA, 7(19), 76-86. SID. https://sid.ir/paper/147433/en

Vancouver: Copy

SARLAK M.A., TAGHEPOOR Z., HABIBI F.. AN INVESTIGATION OF BURNOUT AMONG FEMALE STAFF AND LINE EMPLOYEES OF POST COMPANY OF THE ISLAMIC REPUBLIC OF IRAN. MODIRIAT-E-FARDA[Internet]. 2008;7(19):76-86. Available from: https://sid.ir/paper/147433/en

IEEE: Copy

M.A. SARLAK, Z. TAGHEPOOR, and F. HABIBI, “AN INVESTIGATION OF BURNOUT AMONG FEMALE STAFF AND LINE EMPLOYEES OF POST COMPANY OF THE ISLAMIC REPUBLIC OF IRAN,” MODIRIAT-E-FARDA, vol. 7, no. 19, pp. 76–86, 2008, [Online]. Available: https://sid.ir/paper/147433/en

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