Examining of The effect of staff's Trust to the managers on Organizational Silence (Case: National Iranian Oil Products Distribution Company)

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

Samari Narjes Khatoon; SAFARZADEH HOSSEIN

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: مطالعات راهبردی در صنعت نفت و انرژی Year:2018 | Volume:9 | Issue:34 Page(s): 31-52

Download Full-Text

Persian Verion

View:

1,046

Download:

Cites:

Information Journal Paper

Title

Examining of The effect of staff's Trust to the managers on Organizational Silence (Case: National Iranian Oil Products Distribution Company)

Author(s)

Samari Narjes Khatoon | SAFARZADEH HOSSEIN | Issue Writer Certificate

Keywords

AbilityQ1

Acquiescence silence –BenevolenceQ2

Defensive silence –IntegrityQ1

Organizational trustQ2

Abstract

Reduction of staffs’ trust prevents them sharing their experience and knowledge to solve the issues in an organization and sharing their ideas to have desirable organizational changes. Thus, this research aimed at investigating the relationship between the employees’ trust in managers and organizational silence. Indeed, in this research the effect of employees’ perception of managers’ character that according to Mayer et al, (1995) including: Ability, benevolence and integrity, were studied on defensive and acquiescence silence. To cover this aim, the selected sample included 282 employees of central branch of National Iranian Oil Products Distribution Company (N. I. O. P. D. C) and the required data was gathered by a questionnaire and analyzed by Structural Equations Methods. Our study showed that increasing the trust of employees in managers reduces the organizational silence of staff. In addition, if the trust in managers increase, the defensive silence reduces, while acquiescence silence increases. According to the results, managers can improve their recognition of the silence environment in organizations which can lead to the change in behavior and increasing trust in managers resulting in not only creating positive employees' perception of managers’ character but also, the willingness to share knowledge, experience and information. Finally, this can increase organizational performance.

Cites

No record.

References

No record.

Cite

APA: Copy

Samari, Narjes Khatoon, & SAFARZADEH, HOSSEIN. (2018). Examining of The effect of staff's Trust to the managers on Organizational Silence (Case: National Iranian Oil Products Distribution Company). STRATEGIC STUDIES IN PETROLEUM AND ENERGY INDUSTRY (HUMAN RESOURCE MANAGEMENT IN THE OIL INDUSTRY), 9(34 ), 31-52. SID. https://sid.ir/paper/196571/en

Vancouver: Copy

Samari Narjes Khatoon, SAFARZADEH HOSSEIN. Examining of The effect of staff's Trust to the managers on Organizational Silence (Case: National Iranian Oil Products Distribution Company). STRATEGIC STUDIES IN PETROLEUM AND ENERGY INDUSTRY (HUMAN RESOURCE MANAGEMENT IN THE OIL INDUSTRY)[Internet]. 2018;9(34 ):31-52. Available from: https://sid.ir/paper/196571/en

IEEE: Copy

Narjes Khatoon Samari, and HOSSEIN SAFARZADEH, “Examining of The effect of staff's Trust to the managers on Organizational Silence (Case: National Iranian Oil Products Distribution Company),” STRATEGIC STUDIES IN PETROLEUM AND ENERGY INDUSTRY (HUMAN RESOURCE MANAGEMENT IN THE OIL INDUSTRY), vol. 9, no. 34 , pp. 31–52, 2018, [Online]. Available: https://sid.ir/paper/196571/en

Related Journal Papers