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Information Journal Paper

Title

THE EFFECT OF COMPONENTS ON INTERNAL MARKETING OF PERFORMANCE IMPROVEMENT WITH HOSPITAL PERSONNAL IN SHAHID SADOUGHI

Pages

  19-27

Abstract

 Introduction: Nowadays HOSPITALs to acquire and maintain a sustainable competitive advantage, Looking for new ways to attract and retain customers requirements for achieve to this order HOSPITALs must tools for improve and infrastructure necessary for providing. INTERNAL MARKETING is an administrative tool. This type of marketing will require, all staff in dealing with customers are Customer or market-oriented behavior and thinking. This study reviews Scale survey of INTERNAL MARKETING Trying to create a strategy for the implementation of programs and Design strategies for Quality development of Service organization.Methods: Sampling method used in this study, was selected randomly or contingency. based on 351 managers of experts, select were staff in HOSPITAL. for selection used of systematic method.for processing information from multiple software including SPSS 15 and Microsoft Excel has been used. To evaluate and compare the descriptive statistics and inferential statistics were used in the t test.Result: In terms of job security component scores 32.4 per cent, of broad education component scores 35.07 percent, offering a reward and encouragement of component scores 38.76 percent, in terms of information - sharing component scores 40.11 percent , employee empowerment component scores of 32.81 percent, reducing the gap between the staff of the component scores 41.34% Data analysis results show that HOSPITALs shahid sadoughi of 100 points considered, to obtain 36.74.Conclusions: regard relationship direct and positive INTERNAL MARKETING and satisfaction and employee commitment, The organization must Through the focus on INTERNAL MARKETING action according to output staff and Organizational satisfaction employee of among measures can be enhanced INTERNAL MARKETING Knowledge finding of Value Changes in View employee, Understanding of qualification Labor market, Understanding internal segmentation of special employee Based on the characters and desires, and Design strategies is for Customers.

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  • Cite

    APA: Copy

    YOUNESI FAR, M., MOHAGHAR, A., & YOUNESI FAR, A.. (2011). THE EFFECT OF COMPONENTS ON INTERNAL MARKETING OF PERFORMANCE IMPROVEMENT WITH HOSPITAL PERSONNAL IN SHAHID SADOUGHI. JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM), 2(3-4 (SERIAL 6)), 19-27. SID. https://sid.ir/paper/232460/en

    Vancouver: Copy

    YOUNESI FAR M., MOHAGHAR A., YOUNESI FAR A.. THE EFFECT OF COMPONENTS ON INTERNAL MARKETING OF PERFORMANCE IMPROVEMENT WITH HOSPITAL PERSONNAL IN SHAHID SADOUGHI. JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM)[Internet]. 2011;2(3-4 (SERIAL 6)):19-27. Available from: https://sid.ir/paper/232460/en

    IEEE: Copy

    M. YOUNESI FAR, A. MOHAGHAR, and A. YOUNESI FAR, “THE EFFECT OF COMPONENTS ON INTERNAL MARKETING OF PERFORMANCE IMPROVEMENT WITH HOSPITAL PERSONNAL IN SHAHID SADOUGHI,” JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM), vol. 2, no. 3-4 (SERIAL 6), pp. 19–27, 2011, [Online]. Available: https://sid.ir/paper/232460/en

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