THE STUDY OF FACTORS INFLUENTIAL IN INDOOR POOL CUSTOMERS' SATISFACTION

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BAHLAKEH TAHER; HAMIDI MEHRZAD; GOUDARZI MAHMOUD

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Journal: Year:2008 | Volume:- | Issue:37 Page(s): 49-58

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Information Journal Paper

Title

THE STUDY OF FACTORS INFLUENTIAL IN INDOOR POOL CUSTOMERS' SATISFACTION

Author(s)

BAHLAKEH TAHER | HAMIDI MEHRZAD | GOUDARZI MAHMOUD | Issue Writer Certificate

Keywords

CUSTOMER ORIENTEDQ2

CUSTOMER SERVICEQ3

SATISFACTIONQ3

INDOOR POOLQ3

Abstract

The purpose of this research was to study the factors influential in INDOOR POOL customers’ SATISFACTION. The data were obtained randomly from 360 Tehran INDOOR POOL customers. 349 questionnaires were used for this study and the instrument was customers’ SATISFACTION questionnaire (coefficient alpha 0.81). The data were evaluated by the binomial test. The results showed that there were significant relationships between pool hygiene and safety, pool equipment and facility and customer SATISFACTION.

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APA: Copy

BAHLAKEH, TAHER, HAMIDI, MEHRZAD, & GOUDARZI, MAHMOUD. (2008). THE STUDY OF FACTORS INFLUENTIAL IN INDOOR POOL CUSTOMERS' SATISFACTION. HARAKAT, -(37), 49-58. SID. https://sid.ir/paper/30076/en

Vancouver: Copy

BAHLAKEH TAHER, HAMIDI MEHRZAD, GOUDARZI MAHMOUD. THE STUDY OF FACTORS INFLUENTIAL IN INDOOR POOL CUSTOMERS' SATISFACTION. HARAKAT[Internet]. 2008;-(37):49-58. Available from: https://sid.ir/paper/30076/en

IEEE: Copy

TAHER BAHLAKEH, MEHRZAD HAMIDI, and MAHMOUD GOUDARZI, “THE STUDY OF FACTORS INFLUENTIAL IN INDOOR POOL CUSTOMERS' SATISFACTION,” HARAKAT, vol. -, no. 37, pp. 49–58, 2008, [Online]. Available: https://sid.ir/paper/30076/en

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