Narrative Research of Anger Managing Experience in an Organization

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Panbehchi Raheleh; GHOLIPOUR ARIAN

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Journal Paper

Paper Information

Journal: ORGANIZATIONAL BEHAVIOR STUDIES QUARTERLY Year:2020 | Volume:9 | Issue:3 (35) Page(s): 1-30

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Information Journal Paper

Title

Narrative Research of Anger Managing Experience in an Organization

Author(s)

Panbehchi Raheleh | GHOLIPOUR ARIAN | Issue Writer Certificate

Keywords

Anger Managing ExperienceQ1

Cultural and Generational Diversity of EmployeesQ1

Human Resource ManagementQ1

Narrative ResearchQ1

Thematic AnalysisQ1

Abstract

Organizations potentially include several anger grounds. Therefore, it is expected that employees experience anger in various forms. The aim of this research is to examine the experience of managing anger by employees in the central bank of Iran. The method of this research is qualitative Narrative Research. Data are gathered from organizational documents and semi-structured interviews. For analyzing the data, at first Thematic Analysis is used to explore causes and solutions of managing anger and then, based on a plot structure, general narration is elicited. Reviewing the stories of participants shows that beside some causes of anger expression including personal traits, interpersonal conflicts, workplace limitations and the staff nature of target society’ work which are permanent, because of changes happened in employee’ s composition in recent decade there are some another reasons for anger experience by the present people of organization including: cultural and generational diversity and ineffective Human Resource Management practices such as selection and success and career management. Findings suggest that organizational and managerial solutions, improving positive attitudes, education and cultivating diversity acceptance might help to manage anger events in organization. Identified moderator variables are prior experiences, personal characteristics, position and educational degree.

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APA: Copy

Panbehchi, Raheleh, & GHOLIPOUR, ARIAN. (2020). Narrative Research of Anger Managing Experience in an Organization. ORGANIZATIONAL BEHAVIOR STUDIES QUARTERLY, 9(3 (35) ), 1-30. SID. https://sid.ir/paper/385861/en

Vancouver: Copy

Panbehchi Raheleh, GHOLIPOUR ARIAN. Narrative Research of Anger Managing Experience in an Organization. ORGANIZATIONAL BEHAVIOR STUDIES QUARTERLY[Internet]. 2020;9(3 (35) ):1-30. Available from: https://sid.ir/paper/385861/en

IEEE: Copy

Raheleh Panbehchi, and ARIAN GHOLIPOUR, “Narrative Research of Anger Managing Experience in an Organization,” ORGANIZATIONAL BEHAVIOR STUDIES QUARTERLY, vol. 9, no. 3 (35) , pp. 1–30, 2020, [Online]. Available: https://sid.ir/paper/385861/en

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