A COMPARISON OF LIBRARY MANAGERS

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TABANDEH F.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal: JOURNAL OF EDUCATION AND PSYCHOLOGY Year:2005 | Volume:11 | Issue:3-4 Page(s): 133-154

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Title

A COMPARISON OF LIBRARY MANAGERS" AND SPECIALISTS" ATTITUDES TOWARD THE STATE OF TOTAL QUALITY MANAGEMENT AS IT IS AND SHOULD BE IN SHIRAZ UNIVERSITY LIBRARIES

Author(s)

TABANDEH F. | Issue Writer Certificate

Keywords

TOTAL QUALITY MANAGEMENTQ4

CONSUMERQ3

ATTITUDEQ2

LIBRARY MANAGERSQ3

SPECIALISTSQ4

UNIVERSITY LIBRARIESQ4

Abstract

This survey concerns the implementation of "TOTAL QUALITY MANAGEMENT" approach in organizational leadership to be performed by the administrators of libraries in Shiraz University. "TQM" system is a comprehensive focus on meeting and preceding the needs of the patrons. The main objective of this survey was a comparison of LIBRARY MANAGERS" and SPECIALISTS|" ATTITUDEs toward the state of "TQM" as it currently is and should ideally be in Shiraz UNIVERSITY LIBRARIES. It considers the differences between these two groups" ATTITUDEs in a framework of Deming principles, and takes account of the differences in ATTITUDE of the total sample toward both the present and desirable states considering sex and level of education. The needed data were collected by using TOTAL QUALITY MANAGEMENT Questionnaire. All the 110 experts and library administrators took part in the survey. However, only 89 persons (67 experts and 22 administrators) returned the forms. The results indicate that administrators have a higher ATTITUDE toward the present status of the libraries. There is a significant difference between experts" and administrators" ATTITUDEs in this respect. Also managers mean score on ATTITUDE toward ideal status is higher than that of the experts. Gender gave no rise to any meaningful difference either among the experts or managers. Level of education also created no significant difference across the whole sample. But a significant differnce in ATTITUDE toward current and ideal status was found on the basis of job positions.

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APA: Copy

TABANDEH, F.. (2005). A COMPARISON OF LIBRARY MANAGERS" AND SPECIALISTS" ATTITUDES TOWARD THE STATE OF TOTAL QUALITY MANAGEMENT AS IT IS AND SHOULD BE IN SHIRAZ UNIVERSITY LIBRARIES. JOURNAL OF EDUCATION AND PSYCHOLOGY, 11(3-4), 133-154. SID. https://sid.ir/paper/8842/en

Vancouver: Copy

TABANDEH F.. A COMPARISON OF LIBRARY MANAGERS" AND SPECIALISTS" ATTITUDES TOWARD THE STATE OF TOTAL QUALITY MANAGEMENT AS IT IS AND SHOULD BE IN SHIRAZ UNIVERSITY LIBRARIES. JOURNAL OF EDUCATION AND PSYCHOLOGY[Internet]. 2005;11(3-4):133-154. Available from: https://sid.ir/paper/8842/en

IEEE: Copy

F. TABANDEH, “A COMPARISON OF LIBRARY MANAGERS" AND SPECIALISTS" ATTITUDES TOWARD THE STATE OF TOTAL QUALITY MANAGEMENT AS IT IS AND SHOULD BE IN SHIRAZ UNIVERSITY LIBRARIES,” JOURNAL OF EDUCATION AND PSYCHOLOGY, vol. 11, no. 3-4, pp. 133–154, 2005, [Online]. Available: https://sid.ir/paper/8842/en

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